Shipping policy
Nuffies ships Australia-wide.
Shipping rates
Standard Shipping: $9.95
Standard shipping is free on Australian orders over $65.
Express Shipping: $14.95
Express shipping remains $14.95 regardless of order value.
Dispatch times
We aim to pack and dispatch orders within 1–2 business days.
Orders placed on weekends or public holidays will be processed from the next business day.
During new drops, sales or unusually busy periods, dispatch may take a little longer. If there's a significant delay with your order, we'll let you know.
Delivery times
Once dispatched, estimated delivery times are:
Standard Shipping: approximately 2–6 business days
Express Shipping: approximately 1–3 business days
These are estimates rather than guaranteed delivery dates and can vary depending on your location and Australia Post's network.
Australia Post currently estimates Parcel Post at 2–4 business days within the same state and 3–6 interstate, while Express Post is generally 1–2+ business days within the same state and 1–3+ interstate.
Regional and remote areas may take longer.
Tracking
Once your order has been dispatched, we'll send you a shipping confirmation with tracking details.
Tracking may take a little time to update after the parcel has been lodged.
Incorrect addresses
Please double-check your delivery details before placing your order.
If you notice an error, contact us at clubhouse@nuffiesgolf.com.au as soon as possible. We'll do our best to update the address before the order is dispatched, but we can't guarantee changes once a parcel has been sent.
If an order is returned to us because an incorrect or incomplete address was provided, we may ask you to cover the cost of sending it again.
Delayed, damaged or missing orders
Your order is our responsibility until it’s delivered. If it’s significantly delayed, missing, delivered to the wrong place or arrives damaged, email clubhouse@nuffiesgolf.com.au with your order number (and photos of the item and packaging where possible).
We’ll deal with Australia Post or the delivery provider for you. If your parcel can’t be found or arrives damaged, we’ll send you a replacement or give you a refund.
You never need to sort out a delivery problem with the carrier yourself.
We'll work with you to sort it out.
International shipping
Nuffies currently ships within Australia only.
We hope to add international shipping in the future.